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Telephone:
UK: 0203 286 2329
AU: 0756 414 756

Skype
harmonizemedia

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Payment Terms & Conditions

Payment Breakdown:
Clients that have web hosting accounts or conduct web site design/update/maintenance/search engine optimisation/online marketing/social marketing services with Harmonize Media will make payments according to the Payment Breakdown as stated within your quote or invoice..
Cleared deposits are required in full before project start date. If a deposit is delayed then no services will be performed until the funds are cleared in full. Milestone payments are to be paid in full by the invoice due date or 14 days from invoice date. No further services will be performed until the funds are cleared in full.

Unless otherwise noted, domain name renewals are the sole responsibility of the client. Harmonize Media will not be responsible for loss of domain name(s), domain name(s) usage, or renewals. Domain name renewals handled by Harmonize Media will be billed via invoice and will include billable time necessary to maintain registration.

Late Payment:
Late payments are not accepted. Late payments will be subject to a late fee of £50/$100 per invoice. No further services will be provided until full payment for the original invoiced amount is made. Partial payment will be accepted at the beginning of a project with the final amount to be paid by the invoice due date or 14 days from invoice date.

Non-payment:
Web services will be suspended for non-payment of ANY service. Web hosting, Internet accessible files, and email will be suspended if any payment is 5 days past the due date on your first invoice. Suspension of web accounts (Internet accessible files and email) will be done without additional notice. Harmonize Media will not be responsible for loss of business, monetary losses, or email delivery due to non-payment. All web accounts that reach 60 days past due will have exactly 72 additional hours to move their files and accounts to another provider before they will be permanently deleted from Harmonize Media servers. Please pay on time and before or on the invoice due date to avoid loss of web services.
If a client is past due on any invoice or service then no additional services will be performed until the account balance on ALL outstanding invoices are paid in full. A BACs transfer for the outstanding balance or a credit card payment will be the only acceptable forms of payment on past due accounts requiring immediate service. Please communicate with us if you are having a problem paying your invoice or paying on time.

Partial payments:
Full payment is due by the due date. Partial payments are not accepted unless approved prior to service. Partial payments will be subject to the late fee (£50/$100 per invoice) if any amount is outstanding by the original due date. No further services will be provided until full payment for the original invoiced amount is made. Partial payment will be accepted at the beginning of a project with the final amount to be paid by the invoice due date or 14 days.

Credit Card Payments:
Credit card payments are available. Please use this option when an invoice is late or you cannot make payment via BACs. This service is subject to an additional charge as stated above. Contact us to arrange a Credit Card payment.

Insufficient Funds/Returned Cheques:
A fee will be charged to you if you submit a check for payment that is returned to us for insufficient funds. A returned check fee of £50/$100 is charged to cover bank costs. Please pay the original invoiced amount via BACs or credit card to cover the full amount and the additional fees.